As you would be aware we have recently updated our payment gateway to Braintree (a service of Paypal)

For security reasons, certain account holders may be required to re-enter their credit card or Paypal details.

Affected account holders who have automatic top-ups configured will receive an email that their credit card/Paypal transaction has failed.

Please take this into account and ensure you update your credit card/Paypal details in order to ensure any orders are placed before any applicable cutoff time.